- integrated Jabber™ / XMPP instant messaging server
- all users are automatically listed in the roster, and can chat with each other
- closed access system for maximum security
- SSL encrypted communications
- works across corporate firewalls and proxies with no additional configuration required
- support for group conferences
- integrated DeskNow Messenger client, embedded in the web interface. No software to install on client PCs
- compatible with most Jabber™ native clients (available for all platforms and OS, including Windows, Mac, Linux, PocketPC, Palm, & J2ME)
- integrated system alerts (ex. for new emails)
- the Administrator can send global messages to all online users
- can integrate with public IM services (Yahoo!, AOL, ICQ, MSN) using an external client
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